ROLE
Solo UX/UI Designer
TEAM
Olivia Johnson - Independent Project
DURATION
4 months (August 2024 – December 2024)
SI 307 — Introduction to User Experience Design
Design Brief —> Wireframes —> Storytelling —> Usability Testing —> Prototyping Interactions —> Revised Designs
Overview
—> MiMaizey, part of the University of Michigan’s ITS AI services, is an AI-powered chatbot designed to enhance the student experience. Developed as a project for SI 307 - Introduction to User Experience Design, it seamlessly integrates into Canvas to offer personalized support. MiMaizey helps students navigate academic resources, find answers to common questions, and access campus services, all while ensuring privacy and security.
Problem Statement
—> Students rely on MiMaizey, an AI-powered tool for accessing course content, resources, and support, but face challenges due to a lack of quick prompts, essential navigation tools, past chats, and customizable settings, resulting in a time-consuming and less effective experience.
Design Decisions
Student-Centered Interface with Clear Call-to-Action (CTA) Prompts
Accessible Navigation Within the User Profile Dropdown
Mobile-Friendly Interface for Convenient Access on smartphones
The process
Design Brief ->
Low Fidelity Wireframes ->
These wireframes address the problem of a lack of clarity and guidance for users by introducing student-focused prompts, such as 'Find Course Info!' and 'Study Resources!'. They also introduce a sleek and minimal interface to improve usability and provide a welcoming experience for students across both desktop and mobile platforms.
MiMaizey Landing Page and UX Storytelling ->
Experience MiMaizey in action — scroll through the interface below to explore its story!
Prototyping Interactions and Revised Designs ->
Explore MiMaizey through key flows in my Figma prototype, showcasing how parts of the high-fidelity designs support students and enhance their experience!
